Kia Orana and Welcome to Little Polynesian Resort

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KIA ORANA

It’s how we Cook Islanders say ‘warm greetings and may you be well’. At Pacific Resort, we believe the magic of travel is in discovering something different. Something local, valuable and authentic.

In the warm tradition of Polynesian hospitality, our team will do their very best to help you feel more than welcome, like you belong and have a real sense of place, like you’re somewhere special. Through every smile and conversation, we hope you feel the care and attention of genuine local characters, eager to share their proud culture and paradise way of life.

Our resorts are an independent, character infused collection of hotels in our little paradise of the Cook Islands, filled with local, colourful people who go above and beyond. We’ve created intimate, nurturing and natural environments for you to experience the vibrant essence of true Polynesia.

This compendium has been carefully prepared to provide you with essential and useful information about Little Polynesian Resort’s facilities and services.

Come discover a place where you will feel like a local, a world away. We look forward to making your journey a very real and memorable experience.

OUR RESORT COLLECTION

PACIFIC RESORT AITUTAKI

(5 STAR)

The island of Aitutaki, an atoll of lush tropical foliage and white sand beaches ringed by a stunningly beautiful lagoon of turquoise water. This is where you’ll find 5-star luxury resort, Pacific Resort Aitutaki, each morning greeted by a spectacular view of Aitutaki’s world famous lagoon, thanks to the absolute beachfront location of the resort’s 29 spacious and air-conditioned bungalows and villas. The resort provides an intimate and romantic escape where the delights of island life are presented to you in luxurious surroundings; that illustrate exactly why Pacific Resort Aitutaki is a member of Small Luxury Hotels of the World.

TE MANAVA LUXURY VILLAS & SPA

(5 STAR)

Situated on the beautiful golden sand beach of Rarotonga’s stunning Muri lagoon, your private villa awaits. Designed for those who appreciate beautiful, natural surroundings, 5-star self-contained accommodation and independence. Each luxurious villa includes a full gourmet kitchen, laundry facilities and individual pool. How you choose to use it is completely up to you.

LITTLE POLYNESIAN RESORT

(5 STAR)

Our award winning 5 star luxury boutique resort is nestled on the southern tip of Rarotonga, located on a stretch of golden sand, fringed by palm trees and mesmerising lagoon views. With an intimate collection of contemporary beachfront bungalows and garden studios, you are guaranteed to find serenity, seclusion and romance in Rarotonga’s only Small Luxury Hotels of the World member.

PACIFIC RESORT RAROTONGA

(4.5 STAR)

Rarotonga’s leading full service, authentic boutique resort situated in an unrivalled location on the glorious golden sands of Muri beach. Pacific Resort Rarotonga offers an intimate collection of 64 studio rooms, suites and two and three bedroom villas. All decorated in a contemporary Polynesian style; where simple, lazy days meet luxurious evenings.

OUR TOP THINGS TO DO AT LITTLE POLYNESIAN RESORT

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Indulge in a relaxing spa treatment at Te Manava Spa

Try out our daily cocktail specials at Happy Hour at our onsite bar

Try the popular leisurely activity that is… stand-up paddle boarding

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Enjoy a stroll through the tropical Maire Nui gardens, Rarotonga’s only botanical gardens

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Experience our onsite restaurant, indulge in fine pacific cuisine whilst enjoying the picturesque view of our lagoon

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Snorkel and explore the colourful protected Titikaveka lagoon marine reserve

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Take a dip in our luxurious salt water infinity pool, the perfect way to cool down

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Visit Te Vara Nui Cultural Village or Highland Paradise for a night full of authentic Cook Islands entertainment

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Let your days drift by, relaxing on a sun lounger on the picturesque Titikaveka beach

ENVIRONMENTAL & SUSTAINABILITY POLICY –

Little Polynesian Resort is one of the leading resort properties in the Cook Islands. We provide superior accommodation facilities and feature restaurant and bar operations, providing a comprehensive food and beverage selection to our discerning clientele. Located on Titikaveka lagoon in Rarotonga, our focus is to ensure that our overarching vision, our policies and operational procedures mitigate our environmental impact on the fragile eco-systems.

VISION STATEMENT

OUR VALUES

• We will strive to respect the Cook Islands’ culture and customary practises and harness the positive aspects of traditional ways in achieving our environmental sustainability.

• We will ensure that our individual and industry environmental initiatives comply with all Cook Islands legislation and regulations.

• As a resort business, we will become leaders in setting standards for our region and our local community in the field of environmental protection.

• Our guests, like our owners and employees, enjoy their island life and environment, considering it their home. We will foster a strong environmental ethic to underpin our operations, making us stewards of our natural surroundings as a basis for our commitment to constant improvement in environmental conditions.

• Our accommodation, food & beverage and leisure facilities contribute to improving the quality of life of thousands of visitors each year and because the natural surroundings enhance those experiences, we will strive to balance human needs with ecosystem protection.

• We are committed to working with our staff, our guests, our stakeholders and our community to ensure that a continued awareness and understanding of the concept of sustainability and environmental issues is heightened.

• We are committed to the continuous improvement of our environmental and sustainability procedures by way of benchmarking initiatives.

ORGANISATIONAL, SOCIAL AND SUPPLIER COMMITMENTS

To maximise our effectiveness in completing our sustainability initiatives, we will ensure that our vision and values are driven from the top of our organisational chart and that our community and supplier interaction is also underpinned by our environmental and sustainability values.

• Our vision and values have been formulated and will be driven by the CEO and Resort Managers of Pacific Resort Hotel Group and the mandate for all staff and stakeholders to embrace and achieve our sustainability objectives has been sanctioned by our Board of Directors and Shareholders.

• We will continually present and reinforce our vision, values, objectives and achievements to our staff, guests and community by featuring this information in our staff employment handbooks, on notice boards, at our reception desk, in guest room compendiums and on our website.

• We will also provide opportunities for continual improvement and refinement of our initiatives by encouraging landowners, staff, guests and suppliers to contribute with feedback and suggestions.

• We will strive to employ and develop the skills of Cook Islanders before we employ non Cook Island workers. We will also maximise our efforts to recruit from our immediate village to reduce the impact that transportation has on our carbon footprint.

• We will enhance the principle of waste prevention by purchasing greener products. We are committed to buying local produce to again minimise the impact that transportation has on our carbon footprint. We will also work with local and offshore suppliers and make them aware of our vision and values. In particular, we will request that they demonstrate their sustainability policies and subsequently work with them to ensure that we minimise our combined environmental impact. Packaging is one major area that will receive continual focus.

• We will be active in our local and business community in promoting the principles of sustainability. We will provide manpower and financial assistance to organisations that are champions of the environmental sustainability cause.

RESOURCE AND WASTE MANAGEMENT

To promote sustainability we will ensure we carefully choose the types and quantities of resources we consume. Furthermore, we will ensure that the outputs from our business in the form of waste is released and disposed of in a manner which ensures preservation of our environment:

• Establish procedures to promote continuing improvement of compliance with all applicable environmental laws and regulations.

• Minimise water and electricity consumption through the education of our guests and staff members.

• Endeavour to collect and filter rainwater in order to ‘top up’ normal water supplies.

• Utilise solar power as much as possible to store and generate energy for electricity and water heating.

• Ensure that any power generators are maintained regularly to ensure efficient operation when in use.

• When waste cannot be prevented, ensure as many of the materials as possible are recovered, preferably by recycling.

• Ensure that recycled products are then disposed of appropriately.

• In recognition of the extreme importance that our lagoon has for our business, we will ensure that all health and environmental regulations are met. In particular we will regularly test our treated grey water and ascertain levels of nutrients present so that we can correctly dispose of that water. We will be vigilant in our quest to ensure that no grey water containing nutrients is directly released into waterways or the lagoon.

INTERNET SERVICES

Little Polynesian Resort has a convenient wireless internet connection, providing you with WiFi access from anywhere within the resort complex. Access codes are available for purchase by simply contacting the Guests Services desk. Once you have your access code, complete the following simple steps:

1. Turn on the Wi-Fi function on your device

2. Connect to the Little Polynesian Resort wireless signal

3. Open internet browser (http://aplogin.com)

4. Enter your access code and press confirm

5. Disable automatic updates for non critical apps to conserve data.

6. Browse the Internet.

Important advice: all telecommunication services in the Cook Islands are provided via a single provider and with a small population base of just over 15,000 residents throughout all 15 islands, achieving comparable levels of service, speed, cost and reliability to what you may be accustomed to at home is difficult. Therefore, please be aware that internet speed may be slower than you experience in your home country. We recommend you also disable automatic updates for non-critical apps on your device.

We appreciate your understanding and hope you will adjust to island internet speed during your visit. Please contact Guest Services if you require further information or see table below for internal phone extensions and charges.

TELEPHONE SERVICES

Communications service charges in the Cook Islands are relatively high and we apply a standard international hotel margin to those rates (see rate schedule).

All local and national calls are complimentary (including landlines and mobiles). Your room phone has an international direct dial service and charges are automatically placed on your room account for any international calls. Please dial ‘9’ for an external line. For family or friends wanting to call you in the Cook Islands, the resort phone number including country code is +682 24280.

MOBILE PHONES

Mobile phones from New Zealand, Australia, the United States and Europe will operate in the Cook Islands if they are a 900 MHz digital cellular phone tri-band type. Please note that the roaming function also depends on if you have registered for roaming with your telco provider. For a full list of roaming partners or further details on mobile services, please visit a Vodafone outlet or www.vodafone.co.ck.

EMERGENCY PROCEDURES

CYCLONES

Cyclone season coincides with the rainy season (November through April). In the event of the build up of a tropical depression, we have internal procedures in place to see that you are well informed and cared for in the event of any major tropical storm.

FIRE

Fires are unlikely but if one occurs in your room or you notice one close by, dial 0 immediately and report the location of the fire, vacate your room and then assemble in your designated area. Please familiarise yourself with your evacuation assembly point on the Fire Evacuation Card at the back of this compendium.

TSUNAMIS

Tsunamis are not normally a threat to Rarotonga, largely because of the lack of a continental shelf around the island. However, when we are alerted by authorities of a potential tsunami, we move people to higher ground. In case of emergency resort staff will be on hand to provide assistance and direction.

MEDICAL DOCTORS

Contact Guest Services if you require a doctor to come to your room (801). If reception is unattended the local hospital can be contacted by dialling “9”22664.

FIRST AID

For first aid assistance, please contact Guest Services (dial 801). First aid supplies are available and in more serious cases we will seek professional assistance or call an ambulance.

PHARMACEUTICALS & SUPPLIES

Pharmaceuticals and a limited selection of toiletries, cosmetics, health foods and vitamins are available at the CITC main store in Avarua. They are open 8.00am to 4.00pm Monday to Friday and 9.00am to 12.00pm Saturday. There is also a small pharmacy with basic essentials located in Muri.

ENVIRONMENTAL PROTECTION –

Environmental issues are very important to us given that we are situated on a fragile lagoon on an island in the middle of the South Pacific.

Our focus is to ensure that our overarching vision, policies and operational procedures mitigate our environmental impact on these fragile ecosystems. Our cleaners will remove rubbish from your room when housekeeping services have been arranged. Alternatively we request that you deposit your rubbish in a thoughtful and clean manner. All Little Polynesian Resort staff are trained in waste disposal so feel free to ask any member of our team for assistance.

SAFETY & SECURITY

LIABILITY STATEMENT

Little Polynesian Resort gives notice that neither the Resort, employees, agents or representatives shall, under any circumstances whatsoever, be liable for injury, death, loss, damage or destruction suffered by any person or to any property as a result of being upon the resort premises and that all guests and visitors enter the resort premises at their own risk. Furthermore, we do not assume responsibility for any accidents, injury, or death that may be suffered or sustained as a result in your participation in any transfers, tours and activities provided by third party operators and you release and indemnify Little Polynesian Resort (as well as its management and staff) from any and all claims, losses, damages, and injury, of any kind whatsoever and however arising, from any transfers, tours and activities provided by third party operators booked through Pacific Resort Hotel Group.

DRONE FREE ZONE

To protect the privacy of our guests, all Pacific Resort Hotel Group properties are designated ‘No Drone Zones’. There may be exceptions where drone usage is authorised by Resort General Managers.

PERSONAL PROPERTY

Security is everyone’s responsibility. When leaving the resort, ensure that all your entry doors are secure and locked. We encourage the use of your safe for the security of your valued personal items, passports and money.

DIPLOMATIC ASSISTANCE

Diplomatic assistance for citizens of New Zealand, France, Germany and Great Britain is available in the Cook Islands. For diplomatic assistance for other countries, the Cook Islands Ministry of Foreign Affairs and Immigration are able to contact respective representatives through the Cook Islands High Commission in New Zealand. For assistance, please contact Guest Services.

DOGS

Dogs in the Cook Islands are generally registered and kept as pets but tend to roam the island freely. We recommend that you take care when you are on your scooter or in the car as our dogs have no road sense and tend to wander. Sorry dog lovers, we discourage dogs in our beach area or in our beachside restaurant and ask that under no circumstances do you ever feed or encourage dogs into the rooms. We’ve found that by doing so, dogs come to expect food and can become reliant and attached, making it unfair on arriving guests who are not accustomed to dealing with dogs. If the welfare of dogs is something you value, we strongly encourage you to make a donation or contribute your time to the local SPCA.

RESORT INFORMATION

• Our Guest Services located at the restaurant operates 7 days a week 7:00am to 7:00pm. For assistance please dial 804.

• Orientation is conducted on arrival by our Guest Services team. All the information provided at orientation is contained in this compendium, however if you have any questions please do not hesitate to ask.

• Check-out time is at 10.00am and check-in time is at 2.00pm. Late check-out is subject to availability and rooms can be held until 6.00pm for an extra charge, please enquire with our guest services team for availability and costs.

• Your account is best settled the night before your departure or at least 2 hours prior to your transfer.

SMOKING POLICY

Little Polynesian Resort is proud that each of our guest rooms are smoke-free. We kindly ask that you help keep our smoke-free rooms just that. Guests found to be smoking in guest rooms will be charged NZ$300 to cover the cost of sanitising the room. Thank you in advance for your understanding. Guests are provided with an ashtray for use on deck areas.

ROOM INFORMATION

AIR CONDITIONING

Air conditioning units in the rooms are activated by sliding your key tag into the slot on the wall. To change the ambiant temperature, your remote control has a temperature modification button (+ or -). Ensure doors and windows are closed for the most effective means to cool your room and conserve energy. Please switch off the air conditioning unit

RA’UI - OUR TRADITIONAL CONSERVATION SYSTEM

Large areas of Rarotonga (including Titikaveka lagoon) are at times placed under a traditional Ra’ui Conservation System as part of an initiative to protect our beautiful marine life. The Ra’ui, which involves a ban on fishing within the lagoon, is a traditional way of keeping marine resources sustainable. The current Ra’ui allows the local community to harvest a limited range of seasonal lagoon based species.

when you leave your room.

ELECTRICITY VOLTAGE

Voltage in the Cook Islands is 240 Volt 50Hz AC. Three pin plugs are used and your bathroom has a dual voltage outlet for a 110-volt shaver. Some international adaptors are available from Guest Services; however, we do not have transformers.

Every energy saving action, no matter how small, will assist in reducing fuel consumption and emissions. Your support in this regard is greatly appreciated. In an effort to conserve power, we ask that you practice the following:

• Please remove your key tag from the socket when leaving your room to ensure that your air conditioning unit, all lights and appliances are switched off.

• Advise Guest Services of any malfunctioning utilities.

HOUSEKEEPING

Our Housekeeping team will ensure rooms will be serviced daily. If you prefer not to be disturbed, please display your ‘Do Not Disturb’ sign on the outside of your entry door. Should you wish to arrange a more convenient time for us to service your room, please contact Guest Services. Bedroom linen is changed every third day throughout your stay. If you do not wish to have your towels replaced, please hang them on the towel rail. If you wish for your towel to be replaced please leave it on the floor. Housekeeping will lock the room once it has been serviced. If you leave your room, please ensure to take your key with you or leave it with Guest Services.

PILLOWS, BLANKETS, TOWELS & BATH ROBES

If you require more frequent linen changes or supplies including additional pillows, blankets, towels and other amenities, please contact Guest Services.

UNWELCOME TROPICAL FRIENDS

Insects are prevalent in all tropical environments. We have provided mosquito coils in your room to assist with the extermination of any undesirable pests. We also carry out regular spraying for insects and administer other pest control measures. Should you see a ‘moko’ (gecko/lizard) in your room, don’t be alarmed as they are harmless and facilitate eradication of any insects. If you need assistance, please contact Guest Services.

LUGGAGE

Please contact Guest Services if you need assistance with your luggage. If you are visiting the outer islands, we will do our best to provide space for your excess luggage (free of charge) until your return. Please note the resort cannot accept any liability for your belongings whilst they are in storage.

TV & MOVIES

We offer a complimentary inhouse on-demand entertainment system which includes movies & TV shows plus a selection of live TV options

WAKE UP CALLS

To arrange a wake up call, please contact Guest Services on 801.

DRINKING WATER

The resort’s water supply is filtered and UV treated. However, we recommend that you do not drink the water from our taps due to its high calcium content. While the natural underground spring water is of good quality, we suggest that it is only suitable for showering and brushing your teeth. Housekeeping will replenish your refrigerator daily with a complimentary bottle of water. There is also a complimentary water refill station located at the bar.

SAFE

Safes are installed in your room to protect your valuables. A set of instructions to program your safe is provided next to the safe. For further assistance on how to operate your safe, please contact Guest Services.

RESORT SERVICES & FACILITIES

LAUNDRY FACILITIES

If you require laundry services during your stay, please see Guest Services. Charges apply and can be billed to your room.

NAIL LOUNGE

Pedicures, manicures and foot massages are a great treat for your hands and feet. The Nail Lounge is located at Pacific Resort Rarotonga. Phone or visit the Guest Services desk to make an appointment.

SPA & MASSAGE SERVICES

Massage and spa services are available at our nearby sister property Te Manava Luxury Villas & Spa. Couples massages are also available. Please contact Guest Services for more information and to make a booking.

SWIMMING POOL

Our swimming pool is reserved for the exclusive use of resident guests and is open from dawn until dusk. As our pool and swimming areas are not patrolled, it is essential that guests observe safe swimming habits and follow all rules featured on the notice boards. We would also like to ensure that all our guests are able to enjoy the peace and tranquility the island offers, so please be considerate of other guests with regard to noise levels, particularly in the evenings.

NOT SO SUNNY DAYS

Just as in any part of the world, the weather here is unpredictable – so we make the following suggestions for days that aren’t so bright:

• Enjoy a movie from our in-house selection.

• Explore Rarotonga – don’t forget your umbrella.

• Swimming in the rain is good for the skin.

• Curl up in bed with a good book.

• Book a pampering session at Te Manava Spa or the Nail Lounge.

WATER ACTIVITY EQUIPMENT

Flippers, stand-up paddleboards (SUP) and kayaks can be arranged with our Guest Services team.

LIFE JACKETS

Life jackets are available on request from Guest Services.

BEACH SAFETY

For your safety and for the care of our beach, lagoon, marine life and water sports equipment, we appreciate your assistance by noting the following:

• There are no lifeguards or coastguard services.

• For your own safety, we insist that you do not attempt to

take kayaks or standup paddleboards near or over the reef.

• Coral cuts are annoying and can quickly become infected so always wear protective shoes when swimming. Reef shoes can be collected from Guest Services.

• When you are using any watercraft, always keep a good look out for coral formations.

• The reef environment is a living organism. Please take care to ensure its beauty and proliferation.

• Always swim, snorkel and explore the lagoon with a friend.

• Please do not litter the beach or lagoon.

• Please practice and encourage safe and sensible water activities.

• Always inform someone when you go out on the lagoon so they can be aware of your safe return.

Should you have any questions about the lagoon, reef or beach, please do not hesitate to ask one of our staff members.

PleaserespectRarotonga’sbeautifullagoon,touchonly withyoureyesandtakeonlyphotographsandmemories home. Please be careful not to touch the corals to avoid anyunpleasantencounterswithlagoonplantsoranimals.

Pleasepracticeandencouragesafeandsensiblewater activities.Shouldyouhaveanyquestionsaboutthelagoon, reeforbeach,pleasedonothesitatetoaskoneof our staff members.

Pleasenote:nudityisnotpracticedonthebeachesofthe CookIslandsandisculturallyoffensive.

BEACH RECLINERS

Recliners are reserved for the use of resident guests. The recliners are a heavy piece of furniture and we sincerely recommend you stand up when adjusting the recliner mechanism so as to prevent against possible injury. If you need assistance with moving or adjusting the height of your recliner, please see our Guest Services team.

BEACH TOWELS

Beach towels are located in your room, if you require additional beach towels please contact Guest Services.

LAGOON FISH

The shoreline and lagoon area directly in front of Little Polynesian Resort is not an area known to have any stone fish or dangerous coral outcrops. However, the stone fish is normally found in rocky areas of the lagoon. We recommend you wear reef shoes at all times.

During our summer, the little Trigger fish in the lagoon are known to harmlessly nip you if you walk or swim too close to their breeding area.

SEA CUCUMBERS

You will see numerous sandy black sea cucumbers or ‘rori’ in the lagoon. They are completely harmless and are a vital part of the lagoon ecosystem.

Sea cucumbers are important to the lagoon environment because they scavenge on the reef and turn over the sand on the lagoon floor, preventing the buildup of decaying organic matter that would otherwise be retained under layers of sediment and cloud the water.

REEF SAFE SUNSCREEN

When choosing a sunscreen we usually look for an SPF number, water resistance, PA rating, etc. However, we often fail to consider how the products we use affect our oceans and the fragile coral reefs in particular. Scientists have discovered that an estimated 4,000 to 6,000 metric tons of sunscreen rinses off of swimmers every year and, as a result, up to 10 percent of coral reefs are threatened by sunscreeninduced bleaching. Although this is not the worst problem that coral is facing, it is relatively easy to fix.

At Little Polynesian Resort, we reccommend all our guests to use Reef Safe Sunscreen to help protect our beautiful lagoon.

PACIFIC CUISINE

Experience casual chic poolside dining at Little Polynesian Resort with its very own restaurant and bar serving a fusion of classic flair with Polynesian cuisine featuring fresh seafood and fresh local produce.

DINING OPTIONS

LITTLE POLYNESIAN RESTAURANT & BAR

Breakfast is served every morning at the poolside restaurant from 7.30am, where you will find a delicious selection of fresh fruit and continental offerings. The All Day Menu is served from 11.00am and dinner service from 6.00pm to 9.00pm. Here you will find a wide selection of fresh fish, fresh vegetables, tropical fruits and fresh herbs prepared and presented by our outstanding chef using traditional Pacific Rim recipes. To make a reservation, please contact the restaurant on extension ‘804’.

Our bar is open from 7:30am and is a great place for your morning coffee or late afternoon cocktail (alcoholic beveages served after 9am). Happy Hour is from 4:00pm to 6:00pm at the bar and includes special prices on house wine, beer and cocktails.

ROOM SERVICE

Relax and simply order breakfast, lunch or dinner in the private sanctuary of your own room. Dial ‘804’ to place your order. In room dining is available from 07.30am with last meal orders taken at 8.30pm daily. Please see the residential dining menu located in your room.

HAPPY HOUR

Feel free to join our other resort guests for Happy Hour each evening at our bar. Special drink prices are available on house wine, beer and cocktails from 4:00pm to 6:00pm.

GRATUITY

Tipping is not expected in the Cook Islands. However, if you feel that you have received exceptional service from any member of our team, please feel free to leave a gratuity if that is what you wish to do. Again, tips are not required, but they are always appreciated.

PAMPER YOURSELF AT

TE MANAVA SPA

TRULY LUXURIOUS SPA EXPERIENCE

Enjoy being pampered at the Te Manava Spa surrounded by a tranquil water garden. The spa offers a variety of beauty treatments including deep tissue massage, facials and body scrubs. Our facials feature Te Tika products, an all time favourite at Te Manava Spa.

Te Tika is a line of organic products made from ingredients sourced exclusively from the Cook Islands and manufactured in Australia. The Te Tika range is also available for purchase at the Spa.

Whichever treatment you choose to indulge in, our internationally trained team will leave you feeling relaxed, renewed and rejuvenated.

Te Manava Spa is open 7 days a week, appointments are essential.

TRANSPORTATION

DRIVING IN THE COOK ISLANDS

If you have a car or motorbike endorsement on your current drivers licence, you can drive your rental vehicle for up to six months in the Cook Islands. Should you wish to drive a scooter and you do not have this endorsement on your licence, you will need to take a theory and practical test at the Police Station in Avarua township.

VEHICLE RENTAL

There are many vehicle rental companies in Rarotonga to choose from, however our preferred supplier is Polynesian Rentals. Polynesian Rentals can assist you with scooter, car, jeep and van hire. For further information please enquire at our Guest Services desk.

PUBLIC TRANSPORT

• Taxis can be booked through Guest Services.

• Local bus transport services operate every day around the island. A bus leaves from outside Little Polynesian Resort on the main road (far side) on the hour and travels anti–clockwise. This is the quickest journey to the main township of Avarua. Then at approximately 20 minutes past the hour you can meet a bus travelling clockwise to Avarua, from the near side of the road. Schedule is subject to change. For further information please see Guest Services or refer to the below table.

AIRPORT & FLIGHTS

FLIGHT CONFIRMATION

International flight confirmations from Rarotonga are not necessary. We will advise you of any changes to normal flight schedules.

TRANSFERS

Departure and airport transfer information is available from Guest Services. However, we will send a letter to your room summarising your departure information the day prior to your departure. We will also update you if there are any flight delays.

BANKING, CREDIT CARDS & FOREIGN CURRENCY EXCHANGE

LOCAL BANKS

There are a number of banking establishments in Avarua Town Centre. Opening hours are Monday to Friday 9.00am to 3.00pm and Saturdays 9.00am to 12.00pm. ATM’s are located in Avarua and other locations around the island Enquire at the Guest Services desk for their locations.

CREDIT CARDS

Visa, MasterCard and American Express are all accepted at all Pacific Resort Hotel Group properties.

FOREIGN CURRENCY EXCHANGE

BUS TIMETABLE

Foreign currency exchange can be transacted at the local banking establishments or Western Union outlet in Avarua township.

Please note: buses leave from Cooks Corner in the main Avarua township on the hour. The anti - clockwise bus reaches the resort on the hour and the clockwise bus reaches the resort at 20 minutes past the hour. Times are subject to change, please see guest services. Bus tickets are to be purchased on the bus.

THE ISLAND WAY

LANGUAGE

English and Cook Islands Maori are the two official languages spoken in the Cook Islands. Cook Islands Maori is spoken widely and you may find some of the following phrases helpful:

Kia Orana – Hello

Aere ra – Goodbye

Meitaki – Thank you

Meitaki Maata – Thank you very much

Ae – Yes

Kaore – No

Tane – Man

Vaine – Woman

Kai (Kai Kai) – Food

Teia ra – Today

Apopo – Tomorrow

Koai toou ingoa – What is your name?

Eaa te ora – What is the time?

ISLAND TIME

Time slows down in the Cook Islands, so should you. Now you are on island time we suggest not wearing your watch (no tan line too!) The below table highlights a number of our most common visiting nationalities and their time difference from the Cook Islands.

SOME TIPS

• Never park your vehicle under a coconut tree.

• Check out the weather and tides at http://bit.ly/Rarotongaweather.

• Always wear protective shoes in the lagoon.

• Cook Islands business hours are 8.00am to 4.00pm Monday to Friday, and 8.00am to 12.00pm on Saturdays. There is typically no trading on Sundays with the exception of a few general stores and restaurants.

• Swimwear is suitable for the beach, however it can cause offence if worn in public areas, such as shopping areas, villages and townships

• Please be considerate of the local culture and standrds while at the beach - we do not recommend or condone any form of nudity or topless bathing as it may cause offence to locals

TOURS & ACTIVITIES

Rarotonga - a destination where you can do as much or as little as you desire. This little paradise offers the best of both worlds. For those adventurers, we have everything from fishing, lagoon cruises, snorkelling and stand-up paddle tours to hiking, safaris, buggy tours and cycling tours. For those interested in authentic polynesian culture, Rarotonga offers island nights, island tours and plenty of markets where you can try local delicacies. Or for those who are keen to enjoy the tranquility of the island, then go ahead and indulge in a massage treatment or simply relax on one of our many white sand beaches with your favourite book.

For additional information on the wide range of tours available, contact Guest Services, or see your in room activity guide for more ideas.

AERE RA (FAREWELL)

Please be assured that all management and staff at Little Polynesian Resort are committed to ensuring that your stay with us is full of happy and memorable experiences. We trust that you will return and stay with us again.

EMERGENCY PLAN EMERGENCY PLAN

FIRE PROCEDURE

Your safety is our top priority. In the unlikely event of a fire, please take the following steps:

• Dial “0” Immediately and report the location of the fire.

• Evacuate to your assembly point.

• Do not stop to pack your bags.

• Do not go back to your room until the all clear has been given by the fire warden.

KIA ORANA & WELCOME TO THE

COOK ISLANDS

Cook Islands

Whether this is your first time to the Cook Islands or you’re returning to enjoy this tropical haven, we invite you to indulge yourself in this tiny nation. Relax, take it easy and make sure that you take the time to explore.

From the moment you arrive and step into the warm tropical air, you are adorned with a ‘ei’ made from tropical blossoms and serenaded by local musicians playing ukulele rhythms, you can feel the holiday vibes settle in.

With a total landmass of 240 square kilometres, its 15 islands and atolls cover a sea area of 2.2 million square kilometres between American Samoa and French Polynesia, South of Hawaii.

The Cook Islands comprise 15 islands split between two island groups, which have carried individual names in indigenous languages including Cook Islands Mãori and Pukapukan throughout the time they have been inhabited. The islands as a whole are named after British Captain James Cook, who visited during the 1770s.

These idyllic and enchanting islands are home to approximately 17,000 people. Cook Islanders are true Polynesians connecting directly back to the finest seafarers of the Pacific. The islands’ official name in Cook Islands Mãori is Kuki ‘Airani.

Avarua is located on the island of Rarotonga and is the capital of the Cook Islands. Rarotonga is fringed by a coral reef and boasts shallow lagoons, pristine beaches and snorkelling hotspots. The language spoken in the region is known as Cook Islands Mãori, which is similar to New Zealand Mãori.

There’s so much to see and do in the Cook Islands. Explore the coral reefs and local marine life, trek some of the Cooks’ rugged terrain or check out one of the spectacular cultural night shows.

Whatever you do in the Cook Islands, you’re sure to enjoy your time in this tropical oasis. For more

Palm-fringed beaches, stunning mountain scenery and endless tropical weather are all part of the resplendent character of the Cook Islands.

Welcome to the Cook Islands, our little piece of paradise, where the greeting “Kia Orana” translates to “may you live long.”

We are thrilled to welcome both returning visitors and newcomers to our little paradise after a challenging few years. As we rebuild and regenerate, we encourage you to be a part of our efforts.

Upon your arrival, we will adorn you with an ‘ei, a floral necklace, symbolising our commitment to taking care of you during your stay and expressing our joy that you have chosen the Cook Islands as your destination of choice.

Life here is calm, relaxed, and our warm-hearted people are known for their hospitality and willingness to assist you. Whether you want to bask in the sun on our stunning beaches, take a relaxing dip in the lagoon, or embark on adventurous explorations of our landscapes, there is plenty to do.

Rarotonga offers breathtaking mountain treks, while the vast Pacific Ocean presents excellent fishing and snorkeling opportunities. Our culture is rooted in “tiakitanga,” the concept of looking after one another, and we invite you to immerse yourself in it.

Embrace responsible travel by supporting local businesses, respecting our natural environment, engaging in activities that promote the well-being of our community and embrace the rich history and culture of the Cook Islands.

Enjoy the golden sands, bask in the Kia Orana spirit, and take in the breath-taking views. Whether you venture into the depths of the ocean or enjoy our local flavors, which celebrates the bounty of the land and sea, we want your time here to be carefree and delightful.

We hope you will enjoy our little paradise as much as we enjoy sharing it with you.

“Turou oro mai”

Little Paradise

However, your time here can be so much more than just a means of escaping the daily grind; it can also be an opportunity to give something back.

In the Cook Islands, we embrace the philosophy of mana tiaki, which embodies responsible and mindful stewardship. It represents our duty as guardians of our rich culture and abundant resources. During your time here, we invite you to join us in not only enjoying, but caring for and preserving our beautiful island home, so that our future generations can do the same.

Regenerative travel, also known as mindful travel, is the concept of leaving the Cook Islands in a better state than you found it. It involves minimising the negative impacts of your trip while maximising the positive contributions you can make. Whether it’s learning about coral reef protection during a lagoon cruise, savoring fresh produce from local farmers, or opting for eco-friendly transportation like a bicycle, there are numerous opportunities to enhance your holiday experience while leaving a positive impact on our little paradise.

HOW CAN YOU HELP?

An easy way is to consider the “Four C’s” of regenerative travel: Commerce: Supporting the local economy goes beyond just spending money; it involves considering when, where, and how you spend. Travelling during off-peak seasons and purchasing locally owned and produced goods and services can also make a significant difference.

Conservation: Offsetting your carbon footprint, supporting local conservation efforts, and engaging in voluntourism activities that can help protect our environment are all great ways to help protect our beautiful islands.

Community: Embracing the Cook Islands community means supporting businesses that prioritise corporate social responsibility - things like hiring local workers, paying fair wages, and contributing to local projects or events. Similarly, getting involved with community initiatives, events, or voluntourism activities can foster a deeper connection with the local people.

Culture: Our culture is vibrant and alive, and you’ll likely encounter it during your stay. You can support cultural development by attending traditional shows, purchasing locally made arts and crafts, participating in cultural tours, or backing culture-based projects and events. By doing so, you contribute to the preservation and passing down of our treasured songs, arts, and stories, keeping our rich Cook Islands culture thriving.

BECOME A MANA TIAKI

Becoming a Mana Tiaki, a responsible guardian, is within everyone’s reach. Here are some further actions you can take to protect what makes the Cook Islands so special:

1. Watch our “Protect a little paradise” video series for entertaining ideas on how to safeguard our home.

2. C hoose tour operators and businesses accredited under the Cook Islands Quality Assured and Mana Tiaki Certification.

3. Opt for visitor experiences and events that support environmental conservation or community and cultural development initiatives.

4. Support locally owned businesses and choose locally produced goods and services.

5. Take the opportunity to learn about the Cook Islands’ rich history and culture.

6. M inimise waste, water, and energy usage to reduce your environmental footprint.

7. Show kindness, courtesy, and respect for Cook Islands culture and traditions.

Whether you’re an experienced traveller or embarking on your first adventure, the Cook Islands offer a unique and exceptional experience. We invite you to embrace the concept of mana tiaki and enjoy our little paradise in a way that ensures future generations can do the same. Let your holiday be more than just a holiday; let it be an opportunity to give back and make a meaningful difference.

Welcome to our little paradise. Here, you will find breathtaking natural beauty, warm and friendly locals, a vibrant culture, and the chance to immerse yourself in exciting new adventures.

With

THINGS TO See & Do

With its palm fringed beaches, turquoise lagoons and volcanic peaks, take the time to explore this wonderous paradise.

SNORKELLING

Snorkel around the lagoon that surrounds Rarotonga and Black Rock Beach. Go Local Cook Islands offer sustainable and ecofriendly ocean adventures and tours.

DIVING

Boasting over 30 dive sites around Rarotonga alone, embark on a diving tour.

FISHING

For fishing enthusiasts, there’s plenty of opportunity here to pull in some marlin, yellow fin tuna, wahoo or mahi mahi.

MURI BEACH

On the southeast coast of Rarotonga, Muri Beach or Muri Lagoon is one of the most popular beaches on the island. A great spot for snorkelling and you can grab a bite to eat at one of the many nearby restaurants and resorts.

TITIKAVEKA BEACH

On the southwest coast of Rarotonga, Titikaveka Beach is one of the island’s best areas to swim and snorkel as the water is so clear. The lagoon is dotted with blue sea stars and there is plenty of marine life around the coral heads. There is a small settlement nearby where you can visit the coral stone Cook Islands Christian Church dating back to 1841.

MARIE NUI GARDENS

A short stroll from Titikaveka Beach, the Maire Nui Gardens is a lovely place to explore with 7 acres of vibrant Cook Islands’ flora, with lily-topped ponds, wild ginger, hibiscus, palms, and many tropical plants flourishing here. Enjoy a bite to eat at the little open-sided café.

CROSS ISLAND HIKE TO TE RUA MANGA (THE NEEDLE)

Trek through fertile rainforest along the Cross Island Walk, which is about 6km in length. Trekkers can explore the local flora and enjoy a lovely panorama on top of the Needle. On the way down, the track meets Wigmore’s Waterfall where you can swim and refresh. A guided tour is highly recommended. Be sure you follow the safety tips.

EXPLORE THE CAVES

Mauke is the perfect place to go caving. Hidden among the island’s ‘makatea’ (limestone rock) is a selection of caves and most of Mauke’s caves have a swimming pool, locally known as ‘vai’. The best swimming cave is Vai Nauri which features a deep pool with clear blue water extending more than 100m back and 50m across with striking limestone features. A short walk from Ngatiarua village, there’s a 500m trail through gardens and jungle to this popular swimming hole with a platform to make getting in and out easy. Sturdy shoes are a must, along with insect repellent.

GET MUDDY

Buckle up for some serious fun with Raro Buggy Tours. Strap into an open-sided buggy on a muddy slipping and sliding adventure around the twists and turns of a purpose-built track winding through a hillside papaya plantation. Ending at Papua (Wigmore’s) Waterfall for a swim. Definitely an adventure to remember! Tip: Don’t wear your best clothes.

The Cook Islands is flush in beautiful attractions and holiday activities.

TE VARA NUI VILLAGE OVER WATER NIGHT SHOW

Perfect for families, the Te Vara Nui Village Over Water Night Show & Buffet Dinner is a wonderful cultural experience. The over-the-water setting, costumes, dancing, music and islandstyle feast make for a great evening. You may even be called upon to participate!

CULTURAL NIGHTS

Take part in one of the famous Cultural Nights and enjoy great food and vibrant local entertainment. You will be treated to dances and songs, local music and a feast which includes an ‘umu’, where food is cooked in an underground oven.

ENJOY THE SUNSET

Take in a stunning sunset at Wilson’s Restaurant & Beach Bar at Castaway Resort. Set on the beach with some of the best cocktails around, enjoy the stunning view, live music and bonfires. Order a Cook Islands Lager from the Rarotonga Brewery.

SPA TREATMENT

Relax, unwind and recharge with a pampering spa treatment at Moana Sands Hibiscus Spa, Spa Nautilus at Nautilus Resort, or The Spa at Muri Beach Club Hotel.

AVARUA, RAROTONGA

On the north coast of Rarotonga is Avarua, is the capital of the Cook Islands. This lovely little town has shops, restaurants, and tourist attractions. Take in the cultural history of the islands at the Cook Islands Library and Museum. Enjoy Maori hymns on Sunday mornings, at the Avarua CICC (Cook Islands Christian Church). Explore the rusted wreck of the Matai, a popular spot to snorkel.

DISCOVER MARINE & WILDLIFE ECO CENTRE

Visit the Discover Marine & Wildlife Eco Centre, a great interactive centre to learn about the creatures that inhabit the Cook Islands, both on land and in the sea. Entry fees help with the rescue and rehabilitation programme run by the centre.

AROA LAGOONARIUM MARINE RESERVE

The crystal-clear waters of the Aroa Lagoonarium Marine Reserve are among the best places on the island for swimming and snorkelling. It is an ideal spot for families with small children as the lagoon is off-limits to motorised boats. Parrot fish, angelfish, Moorish idols, and moray eels are just some of the species you might spot here.

AITUTAKI LAGOON

This picture-perfect lagoon is the ideal tropical paradise setting. Voted one of the best places to visit, at Aitutaki’s world-famous lagoon you will find 21 motus (islets) dotting the turquoise clear waters. You can visit some of the small motus by kayak or to visit the larger islands via a cruise or tour.

TAPUAETAI (ONE FOOT ISLAND) AITUTAKI

Tapuaetai, or One Foot Island as it is more commonly known, is the most visited of Aitutaki’s motu. Book a tour from Aitutaki to explore the island. Hermit crabs scuttle along the shore, and you can walk around the entire island in around 20 minutes. Among the sea life spotted here are giant clams, giant trevally, and brightly coloured coral.

MOUNT MAUNGAPU AITUTAKI

Mount Maungapu is the highest point on Aitutaki, standing at 124 meters. The short 30-minute hike to the top rewards you with spectacular views over the lagoon. The trailhead is marked by a sign on the road opposite Paradise Cove. Bring plenty of water and insect repellent.

EXPLORE THE SISTER ISLANDS

Visit the Sister Islands, namely Atiu, for their unspoilt beauty and natural attractions including caves, beaches and birdlife.

Beautiful Rarotonga

Boasting

The lagoon surrounding Rarotonga is a shallow haven for people of all swimming abilities and is very popular with families and keen snorkellers. Nude and topless bathing are deemed offensive in the Polynesian culture and visitors are reminded to wear appropriate swimming attire when visiting the beaches. The beaches on the north/north eastern side of the island are best suited for surfers as the reef lies close to the shore. It is recommended that you surf with a local.

AVARUA TOWN

On the north coast of Rarotonga, about five minutes drive from the international airport, Avarua Town is a pleasant seaside township with a number of restaurants and boutique shops. The Saturday morning market is a fantastic place to buy local produce, such as fruits, vegetables, handcrafted items and souvenirs. There are also two international banks and a local bank with ATMs and supermarkets available here.

MURI BEACH

Set on the south-east corner of Rarotonga, Muri Beach is a popular spot for watersports, including kitesurfing and standup paddle boarding. The white sandy beach with coconut palms and ironwood trees stretches for about a mile. There are four small uninhabited islands within the reef which can be reached by wading across at low and high tide, or by renting a kayak. Maire Nui Gardens, the only botanical gardens on the island, is situated on the coastal island road around 3kms clockwise from Muri and about 600m past the Fruits of Rarotonga. The gardens are well laid out, and contain many samples of the fruit and flora of the islands.

SOUTH COAST RAROTONGA

Majestic deserted beaches make the south coast of Rarotonga the perfect place for those seeking their own private paradise. About a ten minute hike inland from the South Coast Road you’ll find Papua Waterfall, otherwise known as Wigmore’s waterfall, which is an excellent spot for swimming. The falls are usually in full flow between November and May and a fee of $5 is required for vehicles accessing the falls. Tip: don’t forget your mosquito repellent!

WEST COAST RAROTONGA

Meandering along the entire west coast of Rarotonga, the beaches are backed by dense, natural wilderness which is perfect for exploring. This area also contains a great selection of bars and restaurants where you can sit and enjoy Rarotonga’s stunning, warm sunsets.

picturesque beaches and lush mountain views, Rarotonga offers fun water and leisure activities as well as excellent walking treks.

Food & Dining Out

If you’re seeking a dining experience that allows you to absorb the local culture, try a progressive dining tour. Progressive dining tours take you inside the homes of Rarotongans to experience authentic Cook Islands cuisine and that special hospitality that the locals are known for. The tour takes up to five hours and includes three courses which are hosted across three homes.

For a fresh food experience try the Punanga Nui Market on Rarotonga, which occurs every Saturday morning from 7am to 12pm. The Muri Night Market is open Tuesday, Wednesday, Thursday and Sunday from 5pm for delicious food and great entertainment.

In Rarotonga, you won’t be short on options for dining out, with chefs serving up a delicious blend of Pacific and international cuisines. Utilising the finest of local ingredients and specialty imports, you’ll discover a culinary oasis within the island’s spectacular surrounds. It’s recommended that you try Ika Mata (a raw fish dish) and Poke (a local delicacy that is pudding-like and typically made with bananas).

Some of the restaurants on the island only open for dinner so it’s a good idea to book as in peak trade periods you risk missing out. It’s also worth noting that there’s a tendency to eat early in the Cook Islands so many restaurants will close their kitchens as early as 9pm.

Generally speaking, restaurants provide entertainment which means you can sit back and dine while the entertainment comes to you. In most cases, restaurants are licensed to serve alcohol. The dress code for restaurants is casual, and women are encouraged to wear a flower behind their ear in true Cook Islands style. Most food establishments are open for breakfast and lunch.

In Aitutaki, the Pacific and international food fusion continues with restaurants serving up a mix of fresh locallycaught seafood, pizza and pasta, and curries. Relax, eat and unwind with beautiful ocean views.

Food is an important part of the Cook Islands hospitality experience, so take full advantage of the exciting array of dining options.

Nightlife & Entertainment

If you’ve never experienced a Cook Islands Cultural Night then you’re in for a treat. This event is a reflection of the history and diversity particular to the Cook Islands. At the Island Nights, visitors get a glimpse of what the tradition of Maori culture in the region means, and how it has developed to produce such a proud and strong race. Each Island Night differs from the next and visitors are encouraged to take the time to see a number of shows to truly appreciate the experience.

The Crown Beach Resort and Spa hosts a Cultural Island Night and Show every Thursday from 6pm, which boasts local entertainment and a fantastic dance and drum show. Enjoy an Umu Feast at Highland Paradise and experience awe inspiring cultural shows and interactive tours, all brought to life by descendants of King Tinomana. The Islander Hotel also hosts a spectacular Island Night complete with a buffet, cultural show and fire dance. For a great night of food and entertainment, Te Vara Nui hosts a Spectacular Over Water Night show and Buffet Dinner.

The nightlife in Avarua is great and bars such as the popular Rehab Nightclub and the Raro Pub Crawl (party bus) are fantastic places to hang out and be entertained. Whether you are going for a drink, a meal or simply somewhere just to enjoy the relaxed local culture, you won’t be disappointed when you venture out.

If you’re seeking entertainment to relax and unwind, you’ll be delighted by what the Cook Islands have to offer.

COOK ISLANDS

Music and dance are important components of the lifestyle in the Cook Islands, and the locals are regarded as fine Polynesian dancers. The lively, upbeat drumming which accompanies dance performances further emulates the vibrancy of this wonderful culture.

Traditional Cook Islands art has revolved around decorative woodcarvings, tattooing and Tivaevae designs. Today, there are several contemporary carvers sculpting local wood and supplying boutique shops with Tangaroa (the male fertility God) statues and other trinkets like the pate slit drums. Some intriguing examples of Tangaroa can be seen in the Cook Islands National Museum in Avarua Town. The Cook Islands Library and Museum Society also has cultural displays that are worth checking out.

The two official languages of the region are Cook Islands Maori and English. Each island has their own Cook Islands Maori dialect. There are many differences in dialect between the southern and northern islands .

Kick back, relax and soak up the culture of the Cook Islands.

INLAND

Trekking

Before doing so, please consider our safety points.

• A sk a local for advice

• Wear strong footwear

• Advise your accommodation or host of your intentions

• Do not attempt treks if it has rained or rain is forecast

• A llow at least 3-5 hours walking time for the trek

• Take a jacket & drinking water

• E xplore with at least a party of three

• Do not rely on mobile service whilst on the trek, reception is unreliable

• Plan to be back down before it gets dark

• Be advised - considerable physical effort is required on parts of the trek

• I f you are unsure, book a guided tour with a local professional

• C heck your footwear is clean from plant debris or seeds to stop invasive species entering new areas

For emergencies call 999

Useful Information

CURRENCY

The Cook Islands’ unit of currency is the New Zealand Dollar, supplemented by unique local coins and notes, including the only $3 note in circulation in the world. On Rarotonga, banks and money exchange agencies are located in Avarua and are generally open Monday to Friday 9am to 3pm.

ATMs are conveniently located around Rarotonga including one at the international airport after you clear customs. EFTPOS and credit card facilities are available at most retail outlets, restaurants and businesses.

DRIVING

Vehicles are driven on the left hand side of the road. The motor scooter speed limit is 40kmph and safety helmets are mandatory for both drivers and passengers. The maximum road speed is 40kmph in town and villages, and 50kmph outside of built up areas. Special 20kmph zones are in place around schools during school times, and 30kmph zones are in place in Avarua and Muri. Visitors from New Zealand, Australia, US, Canada, UK and the EU can drive a motor vehicle on their full overseas license for up to six months in the Cook Islands. Those who don’t have a motorbike license will have to obtain a Cook Islands drivers license. The cost is a total of $40: $10 for the theory test, $10 for the practical test, and $20 for the license.

WATER

Visitors are generally advised not to drink the tap water in the Cook Islands. Most resorts and hotels have installed their own filtration systems and there’s a number of local filling stations in villages which are free for people to use.

SAFETY & SECURITY

Free call 999 for medical services and other emergencies including the police and fire service. Be aware of your own safety and security especially when enjoying your outdoor adventures. Visitors are encouraged to explore the forests and lagoons, using accredited businesses. Ask your hosts or other locals first before swimming or snorkelling at a beach with a reef passage. It is unsafe to swim or snorkel alone and is recommended you tell others where you are going. Look out for safety signs and keep valuables safe at all times.

DRESS

Although the dress code is informal, brief attire is not to be worn when visiting town, churches or villages. Nude or topless sunbathing/swimming is also to be avoided.

Shopping & Black Pearls

Take a piece of the Cook Islands home with you by purchasing some island crafts which showcase the unique culture of the region. Don’t forget that the area is treasured for its stunning black pearls. What better souvenir to remind you of the exquisite beauty of the Cook Islands?

You’ll also find hand painted sarongs and bedding for sale, which reflect the sunny atmosphere of the region and its people.

BLACK PEARLS

Cook Islands cultured black pearls are exquisite, rare gems perfected by nature in the stunning lagoons of the Northern Cook Islands.

The lustre of the pearl is reminiscent of the rainbow belonging to Rongo, the Polynesian God of peace, who descended from the heavens on a rainbow. A thousand years later, pearls remain the most treasured of all gems found in the Pacific Islands.

The Cook Islands’ long heritage in pearl farming started in the 1800s when the lagoons of Manihiki and Penrhyn (Tongareva) were harvested for natural pearls and the black-lipped mother-of-pearl shells. Although pearl cultivation began in the 1970s, commercial pearl farming did not commence until the 1980s on Manihiki and then later extended to the islands of Penrhyn and Rakahanga.

Strict benchmarks and standards are monitored by the Cook Islands Pearl Authority. The small annual crop makes them a truly rare gem, and so they are only available through a network of accredited outlets in the Cook Islands.

While the Cook Islands are known for tropical beauty and popular activities such as snorkelling and diving, the region also provides some great shopping.

Spectacular Marine Life

The lagoon around Rarotonga is a haven for marine life, thanks to the protective coral reef on the southern side that acts as a wall between the ocean. Once you pass over the reef, the ocean floor falls to a depth of approximately 4,500 metres. While it is safe to snorkel in the lagoon there are some areas to avoid: the water passages that enter from the land are dangerous and should be avoided at all times.

The snorkelling on the south-eastern side of Rarotonga is superb between Muri Beach and the Fruits of Rarotonga. There is also great snorkelling on Aroa Beach, Titikaveka Beach and Social Centre Beach. Be sure to wear reef shoes when you snorkel because some of the rocks and shells can be sharp. Reef shoes are available throughout Rarotonga, both at the resorts and through various small hire operators situated along the roadside.

It is extremely important to remember that the reef is a delicate eco system that is under constant threat from modern day interference. Visitors are encouraged to view, swim through and admire the reef, but are asked to avoid walking or stepping on coral. It is also recommended that you shuffle your feet so that you don’t crush the delicate sea flora and crustaceans.

For divers to the region, Rarotonga alone sports over 30 dive sites. The east coast offers up Avana Passage, while the north is abundant in sites including Maritime Reefer, Croc Caverns, Alberto’s Paradise, Swiss Reef and Sand River. In the south, try The Pinnacles, Rarotongan, Papua Passage and Avaavaroa Passage.

Boasting the most pristine waters in the world as well as a stunning range of marine life, the Cook Islands draw divers and snorkellers from all over the globe.

Fishing

Close to shore, fishermen can pull in marlin, yellow fin tuna, mahi mahi and wahoo. These are all great fighting fish and it’s quite common to reel in a 16kg specimen. Charter boats can target specific species such as giant trevalley, yellow fin tuna, red snapper (deep bottom), bluefin trevalley, wahoo and marlin.

If you are travelling to Aitutaki, be sure to try your hand at bonefishing. The area is famous for the sport and monster bonefish of up to 9kgs have been caught in the region. Bonefish are generally caught on fly and the Aitutaki lagoon’s large expanse gives the visitor a few options on where to fish at different times of the day.

Many of the fish in the lagoon around Rarotonga carry a toxin called ‘ciguatera’ which can cause severe food poisoning. Visitors are asked to refrain from fishing in the waters of this lagoon.

Fishing in the Cook Islands is simply world class.

Amazing Aitutaki

Aitutaki, surrounded by a shimmering turquoise lagoon, is the quintessential island getaway. The main village Arutunga is located on the west coast and features shops, a post office and a wharf.

CULTURE

On Island night you can see the Tamanu Beach Cultural Fire and Dance Show. Showcasing authentic costumes and dancers, the show is a testament to the island’s enduring customs.

ATTRACTIONS

The lagoon is undoubtedly the highlight of a visit to Aitutaki. You can enjoy bone fishing, kite boarding, Polynesian paddling and traditional voyaging, as well as world class diving, snorkelling and swimming. Get your passport stamped on One Foot Island, and escape to Honeymoon Island for a sun-soaked romantic getaway. Traditional conservation reserves are in place in the lagoon so be sure not to take anything except photographs. Check your permit requirements before fishing.

While on Aitutaki, check out Mount Maunga Pu, which is a simple 30 minute walk to the flat top. To continue to the peak, please be mindful that the trek can be slippery. A great way to explore the island is by scooter or bicycle, and day cruises depart from Aitutaki to the smaller surrounding islands.

AITUTAKI ESSENTIAL

Services

AITUTAKI POLICE 31 015

AITUTAKI HOSPITAL 31 002

The Post office is located at the main 4 way junction in town. Open Monday-Friday 8am-4pm.

Aitutaki has two ATMs - BSP and BCI

Air Rarotonga Flights available Monday–Sunday with 2-4 flights per day. Call Air Rarotonga on 31 888 for bookings.

Vodafone WiFi hotspots can be found all around the main island of Aitutaki.

Aitutaki is a small, tranquil island less than an hour’s flight from the main island of Rarotonga. Its sheer beauty is unsurpassed.

Getting Around

In Rarotonga, there are two passenger buses which operate clockwise and anticlockwise on a regular basis. There are nominated bus stops, however, in the typically friendly Cook Islands way, visitors can simply flag down a bus from anywhere and in most cases the bus driver will stop. As this practice has now become common, many bus drivers will expect you to signal from a designated bus stop. So don’t be shy, wave away! Bus timetables can be found at all accommodation establishments.

Two roads circle Rarotonga: the coastal road (Ara Tapu) and the inner road (Ara Metua), the latter of which is said to be the oldest in Polynesia. By scooter you should be able to circumnavigate the island in an hour. At a leisurely pace, a bicycle ride will take you around three hours, though with sightseeing included you can easily make it a full-day adventure. Bicycles are readily available for hire on Rarotonga and are a great way of getting around.

Visitors generally travel to the outer islands by air. Air Rarotonga is the only domestic airline and flies to nine of the 15 islands. Contact Air Rarotonga for the latest flight information on 22 888.

COOK’S ISLAND BUS PASSENGER TRANSPORT LTD

Cook’s Island Bus Passenger Transport Ltd not only operates the public transportation on Rarotonga, they also provide bulk airport transfers and charters for all types of visiting groups as well as nightlife tours.

Public Transportation

We operate our busses daily, running clockwise and anticlockwise around Rarotonga. Please check our schedule for departure times.

Group Charters & Airport Transfers

We offer transportation for small or large groups (20+ passengers) anywhere on Rarotonga. We also offer group transportation to and from the airport and also can provide large luggage transportation if needed. Please note that group services are charged at a per bus rate and is suited for groups of 20+ passengers.

Nightlife Tour Bus ‘Raro by Night’

Experience Rarotonga’s nightlife with our Raro by Night Tour. On this tour you’ll check out the entertainment hot spots of Rarotonga while being provided with an easy way to get home at the end of the night.

For individual nightlife tour bookings, you can go through the Edgewater Resort and Spa (Wednesday and Friday nights) or The Rarotongan Beach Resort and Spa (Friday nights only).

Travelling by road, bicycle or foot, Rarotonga has everything within easy reach.

IMPORTANT Tsunami Information

Educate yourself about tsunamis. Refer to signposts throughout the region. For up to date information, go to www.met.gov.ck Take official tsunami warnings seriously. Call 999 in case of an emergency.

BE AWARE OF NATURAL SIGNS:

• Strong earthquakes

• L oud roaring sounds

• Receding sea water

• Odd animal behaviour

IF A TSUNAMI IS APPROACHING:

• Do not stand near the shore to watch it.

• Head inland or seek higher ground immediately, avoiding roads.

• L eave belongings behind.

• I f you can’t leave your building, move to a higher level or roof.

• Do not return to low lying areas until an official “all clear” has been given by local authorities.

Water Safety

• Do not swim, snorkel or kayak in or near passages

• Do not swim, snorkel or paddle alone

• Tell others where you are going

• A lways wear a life jacket when kayaking

• I f you are caught in a current SIGNAL FOR ASSISTANCE IMMEDIATELY

• Swim ACROSS (sideways to) the current to shallow water. If you cannot reach shallow water RELAX.

• STAY AFLOAT, RELAX, WAIT, REMAIN CALM.

STRONG CURRENTS & RIP TIDES PRESENT

FOR YOUR SAFETY

Do Not Kyak, Swim or Snorkel in the passages indicated below

Calendar of Events

JANUARY

Cook Island’s Rugby League 9s

Cook Islands Beach Games

FEBRUARY

BSP Team Triathlon, Cook Islands Triathlon

MARCH

Te Mire Atu: Composers Song Competition

Te Mire Ura: Cook Islands Dancer of the Year

BSP Women’s Triathlon, Cook Islands Triathlon

Penrhyn Gospel Day (26 March)

Pursuit in Paradise Marathon, Aitutaki

Christian Church Bi-Centennial Celebration, Aitutaki

APRIL

Easter Celebrations

Mana Tiaki Week

Korero Maori Speech Competition

Rarotonga Schools Festival

Maori Auri Tinman Triathlon

Kia Orana Youth Football Festival

Te Mire Ura: Cook Islands National Dancer of the Year

MAY

Triathlon Festival Rarotonga

Te Mire Ura: Cook Islands National Dancer of the Year

JUNE

National Strings Competition

Tangi Kaara – Cultural Drumming Competition

Palmerston Gospel Day (7 June)

Mangaia Gospel Day (28 June)

Raro Fire & Food Festival

JULY

BSP 100k Cycle Race, Cook Islands Triathlon

Te Maeva Nui – Constitution Celebrations

Atiu Gospel Day (19 July)

Mitiaro Christian Church Bi-Centennial Celebration

Mauke Christian Church Bi-Centennial Celebration

Rarotonga Christian Church Bi-Centennial Celebration

Te Maeva Nui (cultural festival) starts

Whale watching season begins

AUGUST

Te Maeva Nui (cultural festival) continues

Constitution Day (4 Aug)

The Aitutaki Liftoff

Manihiki Gospel Day (8 Aug)

Rakahanga Gospel Day (15 Aug)

Manureva Aquafest, Aitutaki

SEPTEMBER

Round Rarotonga Road Race

OCTOBER

Cook Islands Squash Open

National Gospel Day (26 Oct)

Aitutaki Gospel Day (27 Oct)

Whale watching season ends

NOVEMBER

Te Mire Tiare Flower Festival

Raro Rugby 7s

Vaka Eiva Canoeing Festival

DECEMBER

BSP Netball in Paradise

Pukapuka Gospel Day (6 Dec)

Motu2Motu Canoe Races Aitutaki

Tropical Christmas Santa Parade

Christmas in the Park

Koni Raoni, Aitutaki

Boxing Day Touch Rugby Tournament

For the most up to date Calendar of Events and dates, go to www.cookislands.travel

Services

ANZ

Open Monday to Thursday 9am - 3pm, and Friday until 4pm (ATM available)

Bank of the Cook Islands – Maire Nui Drive, Avarua

Open Monday to Friday 9am – 3pm (ATM available)

BSP Bank – Main Road, Avarua. Open

ATMs are conveniently located around Rarotonga and Aitutaki and EFTPOS is available at most hotels and stores.

INTERNET/WIFI

Vodafone WiFi Hotspots are located throughout Rarotonga and Aitutaki at a variety of places such as the international airport, restaurants & cafes, resorts, bars, shops and more.

Free WiFi is extremely rare in the Cook Islands so be prepared to pay for the data you use. Vodafone vouchers can be purchased from any Vodafone outlet or reseller.

Local

seafood, curries, drinking coconuts and desserts. Stalls are cash only. Sunday,

5pm

JOHN BATMAN GROUP

We respect and honour Aboriginal and Torres Strait Islander Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.

The information contained in this publication is provided as a guide only. Although every effort has been made to ensure the accuracy of the information, John Batman Group disclaims any liability or responsibility for the accuracy of the information contained herein. Advertising material appearing in this publication is supplied by the operator or service provider and John Batman Group is not responsible for the accuracy of advertising content.

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